Security

At CrediQ, your trust is our highest priority. As a financial technology company offering Buy Now, Pay Later (BNPL) solutions, we take the protection of your personal and financial information seriously. This page outlines the key measures we take to ensure your security.


1. Data Encryption

All data transmitted between your device and CrediQ’s systems is encrypted using SSL (Secure Socket Layer) technology. This ensures that your information—including personal details and payment data—is securely transmitted and protected from unauthorized access.


2. Secure Payments

CrediQ partners with trusted, PCI-DSS compliant payment processors to handle all financial transactions. We never store your full payment card details on our servers. Every payment is processed through a secure and encrypted environment.


3. Identity Verification

To prevent fraud, we may request identity verification such as:

  • Government-issued ID
  • Phone or email verification
  • Biometric confirmation (where applicable)

This helps ensure that only authorized users access our services.


4. Fraud Detection Systems

We use intelligent, automated systems that monitor transaction activity in real-time to detect suspicious behavior. If we identify unusual activity, we may pause transactions and notify you for verification.


5. Account Security

To help protect your account:

  • Always use a strong, unique password
  • Enable two-factor authentication (if available)
  • Never share your login credentials with others

If you suspect unauthorized access to your account, contact us immediately at info@crediq.shop.


6. Data Protection & Compliance

CrediQ complies with applicable data protection laws including Trinidad & Tobago Data Protection Act. We securely store your data and restrict access only to authorized personnel.


7. Phishing & Scam Awareness

We will never ask you for your password, full payment details, or personal information via email, SMS, or phone. If you receive suspicious messages claiming to be from CrediQ, do not respond—forward them to info@crediq.shop for review.


8. Continuous Monitoring & Improvement

Our security team actively monitors systems 24/7 and regularly performs:

  • Vulnerability scans
  • Penetration testing
  • Software updates and patches

We continuously evaluate and improve our security protocols to stay ahead of threats.


Contact Us

If you have any security concerns, or if you believe your account may have been compromised, please contact us immediately:

CrediQ Security Team
📧 Email: info@crediq.shop
📞 Phone: +1 (868) 435-2733